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Delivery & Returns

Want to know more about our delivery services?

We use Royal Mail 48 and DHL to dispatch all orders, both services are tracked and signed. Dependant on the weight of the product, your order will be sent with one of the two couriers. You will also be able to upgrade to DHL Next day for an additional charge.

 

Please be aware that if your order is dispatched after 13:00 you may receive an email with a delivery time slot. This is an automated email and as DHL and Royal Mail have already collected, this may be incorrect. If you have any queries, please email us.


Please see below weight restrictions and prices.

 Royal Mail (orders under 2kg):

  • Royal Mail 48 (2 - 4 working days - Domestic only): £3.60
  • Royal Mail International tracked (3 - 5 Working days): £8.00 

DHL - The below services are next day:

  • DHL Express 1 (up to 1kg): £4.00
  • DHL Express 5 (up to 5kg): £4.50
  • DHL Parcel (5kg and over): £5.50

We do our best to dispatch every order next day. In busy periods we extend the dispatch to 2 working days (this excludes weekends and bank holidays).

Signatures are required for all services.  

International Orders

Please keep in mind that all International orders over 2kg will be subject to and extra delivery fee.

If you have a question for our team, please let us know and we will do our utmost to help!

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